Privacy Policy

1. Introduction

Klarhus Digital ("we," "us," or "our") operates the website at digital.klarhus.com (the "Site"). We are a custom software development and design agency located at 6 Cardinal Way, Suite 900, St. Louis, MO 63102, United States.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you use our contact form, including:

• First and last name
• Email address
• Company name (optional)
• Message content describing your business needs

Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

• Usage data: Pages visited, time spent on pages, and general interaction patterns, collected through Vercel Analytics
• Device information: Browser type, operating system, and device type
• Network information: IP address and approximate geographic location

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries: When you submit our contact form, we use your name, email, and message to respond to your request and discuss potential projects.
• To improve our Site: We use analytics data to understand how visitors interact with our Site and to improve the user experience.
• To comply with legal obligations: We may process your data when required by applicable law or regulation.

We do not sell your personal information. We do not use your information for automated decision-making or profiling.

4. Cookies and Tracking Technologies

Essential Cookies

Our Site uses essential cookies required for the basic functionality of the Site, including session management cookies provided by our infrastructure provider (Supabase).

Analytics

We use Vercel Analytics to collect anonymous, aggregated usage data about how visitors interact with our Site. Vercel Analytics is designed to be privacy-friendly and does not use cookies for tracking. It collects general page view and performance data without personally identifying individual visitors.

5. Third-Party Services

We use the following third-party services to operate our Site:

• Vercel: Website hosting and analytics. Subject to the Vercel Privacy Policy.
• Supabase: Database and backend services for storing contact form submissions. Subject to the Supabase Privacy Policy.
• Google Fonts: Web fonts are loaded and optimized at build time through Next.js, minimizing direct requests to Google servers.

We do not share your personal information with third parties for their own marketing purposes.

6. Data Retention

We retain the personal information you provide through our contact form for as long as necessary to fulfill the purpose for which it was collected, including to respond to your inquiry and to maintain a record of our communications. We will delete or anonymize your data when it is no longer needed, unless a longer retention period is required or permitted by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), secure database storage, and access controls limiting who can view your data.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights

All Users

Regardless of your location, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

European Economic Area Residents (GDPR)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

Our legal basis for processing your personal data is legitimate interest (responding to business inquiries) and, where applicable, your consent.

9. Children's Privacy

Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any changes on this page and update the "Last updated" date above. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: